Direct importing

direct import enables us to obtain products straight from overseas manufacturers, eliminating the need for middlemen and traditional retail channels. This approach leads to cost savings, which we pass on to you in the form of lower prices. Additionally, direct import grants access to a diverse range of unique and high-quality items that may not be available elsewhere. We have streamlined the entire process to deliver a seamless and enjoyable shopping experience, ensuring you receive exceptional value and a wide selection of products at the most competitive prices.

01

Are international versions different in any way?

International versions are authentic, brand new products. While you may notice minor differences compared to locally purchased versions, rest assured that all international models come with an Australian compliant generic charger, making them suitable for use in Australia. 

02

Why choose direct import?

By choosing direct import, we are able to offer you the best brands in the world including Apple, Samsung, and Nikon, all at prices much lower than what you'd find at conventional retailers. But don't just take our word, see it yourself by comparing our prices! And for even more convenience, you can use Paypal for a worry-free checkout.

03

Why are prices so low?

Our online-only retail model enables us to reduce unnecessary costs and maintain lower prices. We bypass agents, importers, wholesalers, and distributors that typically inflate the retail process. By eliminating these costly middlemen, we pass the savings directly onto you. Plus, with no physical stores, we can offer even greater savings.

04

Do direct import products come with a warranty?

Absolutely! All direct import products are covered by our 1 year warranty and come with guarantees that cannot be excluded under the Australian Consumer Law. You may also choose to purchase a 3-Year Extended Care plan, including Mishap Protection, to safeguard your devices against accidental damage from drops and spills. If interested, please message support.

01

Are international versions different in any way?

International versions are authentic, brand new products. While you may notice minor differences compared to locally purchased versions, rest assured that all international models come with an Australian compliant generic charger, making them suitable for use in Australia. 

02

Why choose direct import?

By choosing direct import, we are able to offer you the best brands in the world including Apple, Samsung, and Nikon, all at prices much lower than what you'd find at conventional retailers. But don't just take our word, see it yourself by comparing our prices! And for even more convenience, you can use Paypal for a worry-free checkout.

03

Why are prices so low?

Our online-only retail model enables us to reduce unnecessary costs and maintain lower prices. We bypass agents, importers, wholesalers, and distributors that typically inflate the retail process. By eliminating these costly middlemen, we pass the savings directly onto you. Plus, with no physical stores, we can offer even greater savings.

04

Do direct import products come with a warranty?

Absolutely! All direct import products are covered by our 1 year warranty and come with guarantees that cannot be excluded under the Australian Consumer Law. You may also choose to purchase a 3-Year Extended Care plan, including Mishap Protection, to safeguard your devices against accidental damage from drops and spills. If interested, please message support.

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Do you have any questions?

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